Cookie Policy for Ash & Ace Club

1. Definition of cookies

Cookies are small text files that are placed on your device (such as a computer, tablet or smartphone) when you visit our website. They are widely used to make websites work, or work more efficiently, as well as to provide information to site owners.

At Ash & Ace Club, cookies help us remember basic preferences, support smooth navigation between pages, and improve the overall usability of our digital experience so that it reflects the calm, refined flow of an evening in our physical venue.

2. Types of cookies we use

We use a carefully selected set of cookie types designed to support core functionality and enhance your visit:

None of the cookies deployed by our website enable online gambling, virtual betting, or any form of remote gaming activities. All card and gaming experiences associated with Ash & Ace Club take place exclusively in our physical, in-person offline card salon and gaming tables at the venue.

3. Purpose of our cookie use

Cookies on ashandaceclub.com are used for the following clearly defined purposes:

• Website operation: Supporting secure access to key pages, maintaining your session, and ensuring that our navigation, typography and layouts render correctly on your device.
• Experience optimisation: Helping us understand which content is most relevant so we can make it easier to discover details on dining options, lounge access, events, and reservations.
• Preference management: Remembering certain non-sensitive preferences, such as language and regional settings, to streamline future visits.
• Secure reservation flow: Supporting a stable and secure reservation process if you choose to book a table or make an enquiry through our online forms or embedded tools.

Our cookies are not used to profile you for online gambling or to facilitate any virtual wagering mechanisms. The digital presence of Ash & Ace Club is dedicated to supporting real-world hospitality experiences only.

4. Third-party cookies

Certain elements of our website may integrate trusted third-party services to provide a richer, more useful experience for guests. Examples may include:

• Embedded reservation or booking platforms that streamline the process of requesting a table at our bistro
• Interactive map services that help you locate our venue in Australia
• Analytics tools that provide aggregated insights into site performance

These third parties may set and read their own cookies in accordance with their respective privacy and cookie policies. We recommend reviewing the separate documentation provided by any third-party service you interact with via our Reservations or Contact Us pages.

Ash & Ace Club does not authorise third parties to use cookies on our site for online gambling, remote betting, or any digital iGaming purposes.

5. Cookie consent and user control

When you first visit ashandaceclub.com, you may be presented with a cookie banner or consent interface that allows you to manage your preferences for non-essential cookies. This mechanism is designed to be transparent, respectful and easy to use.

In addition to our on-site controls, most modern browsers enable you to manage cookies at any time. Depending on your browser, you can:

• View which cookies are currently stored on your device
• Delete cookies individually or in bulk
• Block cookies from specific sites
• Configure your browser to reject all cookies or to notify you when a cookie is set

For more detailed help with browser controls, please refer to the support pages for your chosen browser. If you have questions regarding how these choices interact with our reservation flows, you are welcome to contact us via the details on the Contact Us page.

6. Cookie duration and retention

Cookies used on our website may be either session-based or persistent:

• Session cookies: These cookies are temporary and are erased from your device when you close your browser. They commonly support short-term functions, such as navigating between pages during a single visit or submitting a reservation enquiry.
• Persistent cookies: These remain on your device for a defined period or until you delete them. They can help us remember certain preferences or understand return visits so that we can refine our content structure, for example across the About, Cuisine and Wine pages.

We seek to use retention periods that are proportionate and aligned with the purposes described in this policy, and we periodically review our cookie configuration to ensure ongoing relevance.

7. Impact of disabling cookies

You are free to adjust your cookie settings or disable certain types of cookies at any time. However, please be aware that doing so may affect how the site functions and the level of refinement we can offer.

In particular, disabling essential or certain performance cookies may:

• Limit your ability to submit or complete online reservation requests smoothly
• Reduce the accuracy of information presented during menu or event exploration
• Cause some pages to render less consistently across devices
• Prevent certain embedded services (such as maps or booking widgets) from working correctly

Even if cookies are restricted, you are always welcome to contact our team directly through the Contact Us or Reservations pages to discuss booking arrangements or venue details.

8. Personal data and privacy

Cookies themselves do not typically collect information that directly identifies you as an individual. Instead, they may store generic identifiers, device details or aggregated behavioural data that helps us enhance the site experience.

Personal information such as your name, contact details or reservation preferences is only collected when you voluntarily provide it to us, for example by completing a secure reservation or enquiry form. That information is processed in accordance with our dedicated Privacy Policy.

We do not use cookies to create personal gambling profiles, track betting behaviour, or support any form of online wagering. All card and game-related activities promoted through this website refer exclusively to offline, in-person experiences within the Ash & Ace Club venue.

9. Changes to this Cookie Policy

From time to time, we may update this Cookie Policy to reflect changes in our practices, updates to technology, or evolving legal and regulatory requirements in Australia or other relevant jurisdictions.

Whenever we make a material change, we will revise the “last updated” date shown on this page and, where appropriate, provide additional notice on key pages such as Events or Contact Us. We encourage you to review this page regularly to stay informed about how we use cookies and related technologies.

10. Contact for cookie-related queries

If you have any questions, concerns or requests relating to our use of cookies, analytics tools, or embedded third‑party services, we invite you to contact the Ash & Ace Club team directly.

You can find our current contact details and reservation channels on the Reservations and Contact Us pages. When reaching out, please include information about your visit (such as device type, browser and approximate date of access) so that we can assist you efficiently.